DALGA GIFT VOUCHER
- Regular price
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SFr. 50.00 - Regular price
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- Sale price
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SFr. 50.00
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SIZE & FIT
WOMAN |
 |
 |
 |
| SIZE | BUST | WAIST | HIPS |
| S | 86-90CM | 66-70CM | 96-100CM |
| M | 90-94CM | 70-74CM | 100-104CM |
| L | 94-98CM | 74-78CM |
104-108CM |
SHIPPING & RETURNS
We expressly point out that our products should only be tried on with underwear. If you do not like the item you have ordered or it does not fit, you can return it to Switzerland.
Simply use our returns portal at dalgaswim.com/en/pages/returns
For the EU and all other countries except Switzerland, please send the goods with a tracking number to the DALGA SHIPPING DEPARTMENT:
DALGA GmbH
Zwirnereistrasse 31,
8304 Wallisellen
IMPORTANT: For returns from all countries, the invoice must be attached to the outside of the parcel and the parcel must be marked with the word "Return" (handwriting is sufficient). Otherwise you will be charged 40 euros plus VAT.
14 days right of return
1. if you are not completely satisfied, DALGA will gladly accept the return and exchange of items in their original condition, with label and packaging within 14 days from the date of order for a refund of the purchase price or credit note. We do not offer exchanges. Please place a new order. Items must be returned with DALGA labels attached and hygiene inserts intact. Bath products returned in used condition without labels or intact sanitary liners will not be refunded or credited.
2. We reserve the right not to accept a return if the product shows signs of wear or has been altered from its original condition. Items showing signs of wear or alteration from original condition will be returned to the buyer.
3. shipping costs are non-refundable.4. international purchases are currently excluded from return.
4. handling fee: all returns submitted for refund or credit will be subject to a handling fee of 10 euros per order, which will be deducted from the amount of the refund, exchange or credit. This 10 euros covers the cost of shipping labels and additional shipping costs.
5. restrictions:Clearance items and third party items are final sale items and cannot be returned for a refund or credit.
Dalga does not offer price adjustments on clearance items.
6. 10.- Euro /Dollars fee For processing international returns, Switzerland excluded.
WOMAN |
|
|
|
| SIZE | BUST | WAIST | HIPS |
| S | 86-90CM | 66-70CM | 96-100CM |
| M | 90-94CM | 70-74CM | 100-104CM |
| L | 94-98CM | 74-78CM |
104-108CM |
DARUM DALGA BEACHWEAR
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EXCHANGE RETURN WITHIN 14 DAYS
If the product you ordered does not suit you, you can return it to us within 14 days! simply send it back to us!
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UNIQUENESS, SPECIAL!
You can find us in exquisite beach clubs, spas and stylish boutiques in the hippest places in the world. Our designs are unique and made with love in several small tailoring studios - not mass produced!
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PERSONAL SERVICE
If you have any questions, requests or suggestions, we will be happy to help you at any time by e-mail or telephone. We guarantee a response within 24 hours.
ABOUT US DALGA
Welcome to Dalga Beachwear, where every wave whispers tales of sun-soaked adventures and sandy journeys. Inspired by the vibrant energy of coastal life, we at Dalga Beachwear are passionate about creating swimwear that celebrates the beauty of the sea and the freedom of endless summers. Our designs embody the essence of relaxed luxury, seamlessly blending style and comfort. With a commitment to quality and sustainability, each piece is thoughtfully crafted from premium materials that not only feel incredible against your skin, but also last. We believe in making you feel confident and carefree, whether you're lounging by the pool, enjoying the waves, or strolling along the beach. Join us on a journey of sun, sand and style. Dive into the world of Dalga Beachwear and let the rhythm of the ocean inspire your next adventure.
Neither quality nor style is lost in our environmentally friendly production. To ensure the best selection of fabrics and ideal cuts, our creative director regularly visits our production facilities in Italy and Turkey. Ideas are exchanged and new designs are created. Ebru, our self-designed signature print, means “relaxation in a meditative state” in Turkish. It is also the name of an ancient Turkish painting style. Both the art and the atmosphere of Ebru are reflected in DALGA's sophisticated, undulating patterns, which are reinterpreted each season.
Minimalist, sustainable and designed in Switzerland, DALGA (Turkish for “wave”) is an eco-swim innovator with high-quality Italian fabrics and hand-tailored, made in a couture facility in Turkey and Italy. Founded in 2017, the label is inspired by Mediterranean beaches. DALGA's feminine designs are characterized by precise fits and timeless yet distinctive silhouettes. Shop the upcoming debut collection for this summer in selected boutiques, wellness centers, spas and directly in our webshop.
QUESTIONS
I am an international customer, what is your return policy?
This policy applies to any location outside of Switzerland. We happily accept returns in original condition (unused, unworn, and unaltered) with tags and liners attached for a refund back to the original payment method for the item returned. We do not offer exchanges for international purchases. We do not refund back shipping, taxes, or duties and we do not cover the return postage fees. If there is an active sale or marked down items, please refer to our sale return policy. All return requests must be made within 14 days after the date of delivery. The refund will be processed within 14 business days from the date of the returned package.All DALGA items are final sale. Items that are purchased on sale are final sale. They cannot be returned or exchanged, and no exceptions will be made for any fit or sizing issues.
Are there any steps to take before returning my order?
We recommend to always receive a receipt when dropping off your return. We do not recommend placing your return in a dropbox. If your return is lost and you have no proof of the return being sent out, we are unable to process your return.
When will my order be fulfilled?
Our team asks for 1-5 business days to fulfill packages. Once your package has been fulfilled, an email will be sent confirming the tracking number.
Please note, we do not fulfill orders over the weekend and any expedited order placed after 12:30pm, will be fulfilled the following business day.
If I am located in Switzerland, when will my order arrive?
Once your order has been shipped, we ask for 1-4 business days for delivery. Please note, packages are subject to carrier delays.
Please note: We do not ship and/or deliver on weekends & some orders will require a signature.
Please allow up to 2 days for your order to be dispatched.
If I am an international customer, when will my order arrive?
Our team asks for 1-7 business days to fulfill packages. Once shipped, we ask for 2-12 business days for delivery.
Please note, packages are subject to carrier delays and all international packages can incur taxes by their local government.
If I am located in EU or US, when will my order arrive?
Once your order has been shipped, we ask for 1-7 business days for delivery.
Please note, packages are subject to carrier delays.Please note: We do not ship and/or deliver on weekends & some orders will require a signature.
Please allow up to 2 days for your order to be dispatched.
If I am located in Switzerland, how much does shipping cost?
We offer free standard shipping in Switzerland over 150 CHF pre-tax and pre-shipping. If your order is under 150 CHF, our standard shipping can vary between 2.- to -7.- CHF.
*Please note, we do not fulfill orders over the weekend and any expedited order placed after 12:30pm, will be fulfilled the following business day.
If I am located in EU or US, how much does shipping cost?
For Europe Shipping cost can vary between 15.- to 17.- Euros.
For US Shipping cost is 28.- Dollars
*Please note, we do not fulfill orders over the weekend and any expedited order placed after 12:30pm, will be fulfilled the following business day.
My package says "delivered" but I haven't received it, can you assist?
Oh no! Since the package was indicated that it was delivered, there are a few steps we suggest taking! Occasionally, packages are marked as delivered before they are physically at your address. Please allow 24 hours following a delivery confirmation before assuming that there is an issue with the delivery.
1. Contact your local post carrier and try to speak to your postal person directly, as sometimes they have a recollection of when and where they leave packages.
2. Make sure your mail area is secure, and leave a note to request that packages not be left unattended.
3. Is there a chance one of your neighbors mistakenly collected your package?If you have completed all of the above, please send us an e-mail to info@dalgaswim.com to file a claim and provide our team with this claim number.
We cannot be held responsible for orders that go missing after obtaining a “Delivered” status. Please ensure that you provide a shipping address that is attended during the day if your mail area is not secure. An official non-emergency police report must accompany all claims for packages not received after being marked "Delivered".
What payment methods are accepted?
We accept the following payment methods:
1. VISA
2. MasterCard
3. Amex
4. Apple Pay
5. PayPal
6. Postcard
7. Twint
Can I change/edit/cancel my order?
We process your order as soon as it's placed! Once an order has been placed we are unable to make ANY changes (This includes cancellations/shipping/billing addresses, shipping method, inserting promo code, removing/adding/altering an item in your order etc.)
Need help with sizing?
We offer a detailed Size and Fit to help direct you to the right size in your DALGA Swimwear. If you need any further assistance, please contact our customer service team through e-mail or WhatsApp on the very top right on the Homepage.
