This policy applies to any location outside of Switzerland. We happily accept returns in original condition (unused, unworn, and unaltered) with tags and liners attached for a refund back to the original payment method for the item returned. We do not offer exchanges for international purchases. We do not refund back shipping, taxes, or duties and we do not cover the return postage fees. If there is an active sale or marked down items, please refer to our sale return policy. All return requests must be made within 14 days after the date of delivery. The refund will be processed within 14 business days from the date of the returned package.All DALGA items are final sale. Items that are purchased on sale are final sale. They cannot be returned or exchanged, and no exceptions will be made for any fit or sizing issues.

We recommend to always receive a receipt when dropping off your return. We do not recommend placing your return in a dropbox. If your return is lost and you have no proof of the return being sent out, we are unable to process your return.

Our team asks for 1-5 business days to fulfill packages. Once your package has been fulfilled, an email will be sent confirming the tracking number.

Please note, we do not fulfill orders over the weekend and any expedited order placed after 12:30pm, will be fulfilled the following business day.

Once your order has been shipped, we ask for 1-4 business days for delivery. Please note, packages are subject to carrier delays.

Please note: We do not ship and/or deliver on weekends & some orders will require a signature. 

Please allow up to 2 days for your order to be dispatched.

Our team asks for 1-7 business days to fulfill packages. Once shipped, we ask for 2-12 business days for delivery.

Please note, packages are subject to carrier delays and all international packages can incur taxes by their local government.

Once your order has been shipped, we ask for 1-7 business days for delivery.

Please note, packages are subject to carrier delays.Please note: We do not ship and/or deliver on weekends & some orders will require a signature. 

Please allow up to 2 days for your order to be dispatched.

We offer free standard shipping in Switzerland over 150 CHF pre-tax and pre-shipping. If your order is under 150 CHF, our standard shipping can vary between 2.- to -7.- CHF.

*Please note, we do not fulfill orders over the weekend and any expedited order placed after 12:30pm, will be fulfilled the following business day.

For Europe Shipping cost can vary between 15.- to 17.- Euros.

For US Shipping cost is 28.- Dollars

*Please note, we do not fulfill orders over the weekend and any expedited order placed after 12:30pm, will be fulfilled the following business day.

Oh no! Since the package was indicated that it was delivered, there are a few steps we suggest taking! Occasionally, packages are marked as delivered before they are physically at your address. Please allow 24 hours following a delivery confirmation before assuming that there is an issue with the delivery.
1. Contact your local post carrier and try to speak to your postal person directly, as sometimes they have a recollection of when and where they leave packages.
2. Make sure your mail area is secure, and leave a note to request that packages not be left unattended.
3. Is there a chance one of your neighbors mistakenly collected your package?If you have completed all of the above, please send us an e-mail to info@dalgaswim.com to file a claim and provide our team with this claim number.

We cannot be held responsible for orders that go missing after obtaining a “Delivered” status. Please ensure that you provide a shipping address that is attended during the day if your mail area is not secure. An official non-emergency police report must accompany all claims for packages not received after being marked "Delivered".

We accept the following payment methods:
1. VISA
2. MasterCard
3. Amex
4. Apple Pay
5. PayPal
6. Postcard
7. Twint

We process your order as soon as it's placed! Once an order has been placed we are unable to make ANY changes (This includes cancellations/shipping/billing addresses, shipping method, inserting promo code, removing/adding/altering an item in your order etc.)

We offer a detailed Size and Fit to help direct you to the right size in your DALGA Swimwear. If you need any further assistance, please contact our customer service team through e-mail or WhatsApp on the very top right on the Homepage.